Social media provides many opportunities for us to drive traffic to our website and mobile app. In addition to driving traffic to product & event page, you can also gain a larger audience to see our official podcast, look books, and pages for special offers and sales. Promoting our website on social media can also be an effective way to drive installs.

The GoodFellas Syndicate Official Store Privacy Policy

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from shop.thegoodfellassyndicate.com (the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, third party payment accounts such as PayPal), email address, IP address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Marketing and advertising campaigns will be developed for broader audiences based on the Device Information and Order Information collected.SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook and Instagram: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Return Policy: 

Full Price items may be returned within 15 days of purchase date if they are unwashed, unworn, and unused. Shipping charges will not be refunded.

Once your return has been received, your item will be processed back into our system within 5-7 business days. If your item is deemed to be in returnable condition(see above) you will be refunded with your original form of payment. You will receive an email notification notifying you of a refund. Please allow 5-10 business days for the refund to go back to your account/card/etc, minus the costs of the return label.

Please contact us if you have any questions about your return. Make sure to include your order number within the subject line. 

FINAL SALE ITEMS: No returns, refunds, or exchanges on items marked final sale. - We are not responsible for user errors during the checkout process if you purchase the wrong size or color for final sale items.

Items smelling of cologne, smoke, vape scents, or have marks from makeup, dirt, or other substances are NOT eligible for return. 

Shipping Policy:

Orders placed Monday-Friday before 12pm Central Time (Excluding national and postal holidays) will be process and shipped within 48 hours. Orders placed on the weekend will be processed within 48 hours of the next business day. 

Orders that are Print on Demand or sent from a factory may take 1-2 weeks to arrive.

We are not responsible for customs or duty fees associated with international orders.

Orders placed during peak times around holidays may require an additional 24-48 hours to be processed and shipped.

We are not responsible for lost or stolen packages. Please contact your local USPS or other shipping agency with your tracking number for assistance in finding your package. Please note that if you select the free shipping option your clothing may be shipped out FIRST CLASS which may NOT result in you receiving a tracking number. If you want a tracking number included, the only guarantee is if you place your order and select priority shipping.